Self-emptying Dustbin Robot Vacuum Cleaner
Free Shipping
Free standard shipping on orders over $99
Estimated to be delivered on 12/01/2022 - 15/10/2022.
Free Returns
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Covid-19 Shipping Delay Notice
Specification
Brand:Neabot
Details
Customer Reviews
RETURNS POLICY
Important Notice
1.For after-sales issues, customers should file a return & refund application within 30 days from the delivery day.
2.We support order cancellation before shipping.
3.We accept non-defective remorse returns and you need to pay for the repacking & restocking fees 60% of order price.
4.We don't offer warranties to customers.
Service Policy for Other Refund Reasons
1.Logistic Issues Delayed in transit/No tracking info.
If there is no update of the tracking info for more than 10 business days (from the time in the logistics website tracking info), the buyer shall contact Support@buymyloves.com or contact us through BuyMyloves account with Contact Message for a solution. Note: this clause is not applicable for special time/periods such as holidays, covid-19, abnormal weather, or other abnormal situations.
Destroyed in transitIf the order is damaged in transit, i.e. tracking showing damage occurred during transit, the buyer can request refund with the screenshot of tracking as a proof.
Returned to senderIf tracking shows the order returned to sender, the buyer can request a full refund or a redelivery.
Delivered but not receivedIf the transit time exceeds the estimated delivery time by 10 days or more and the supplier fails to provide proof of delivery, the buyer shall contact Support@buymyloves.com or contact us through the BuyMyloves account with Contact Message.
2.Quality Issues Damaged or Broken, Stains/Minor scratch/Poor quality, etc., Not as described(size/color/style), Wrong item received, Missing Item/accessories
When the buyer received the package and find products have quality issues, he/she can request a refund after return with photos or videos as a proof. If we accept the request, please make the return and upload the tracking within 15 days. In this case we would issue a 100% refund to you after you return the products in good condition. If the buyer choose to replace the products, please return the products with the quality issues to the supplier’s warehouse first. After the products are received and inspected, the replacement products will be shipped.
RefundsRefunds will be processed within 15 days after we receive your package.
SHIPPING
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
The time frame of order delivery is divided into two parts:
Processing time: 1-2 working days
Shipping time: express shipping, 3-5 days; standard shipping(Mail service): 15-20 business days.
Note: Vacuum cleaners are almost delivered via express shipping, accessories are delivered via standard shipping.
Shipping fee:
All orders In the United States are free shipping on our website,orders of other countries, please contact customer service to estimate shipping fee before ordering.
